Contact Information

Company Details

Legal business name: Rig Cosmetics Limited
Trading name: VAASTU
Company registration number: 12241390

United Kingdom VAT number: GB 347 3750 84
France VAT number: FR 80 899182877
Germany VAT number: DE 343009850

Website: www.vaastu.co.uk
Email: support@vaastu.co.uk

Customer Support

For assistance with products, orders, delivery, pre-orders, returns, faulty products or B2B and wholesale enquiries, contact:

Email: support@vaastu.co.uk

Please include your order number when contacting us about an existing order. If reporting a faulty, damaged or incorrect product, include clear photographs or video showing the issue and packaging.

Support Hours

Monday to Friday: 9:00 AM–6:00 PM UK time
Saturday and Sunday: Closed

We aim to respond within 1–2 working days. Response times may be longer during public holidays and busy periods.

Please do not send payment-card information or other sensitive financial details by email.

Registered Office

Rig Cosmetics Limited
75 Chalcombe Close
Little Stoke
Bristol
BS34 6ER
United Kingdom

The registered office is for official correspondence only. It is not a shop, trade counter, collection point or returns address.

Trading, Storage and Collection Location

Rig Cosmetics Limited – Penthouse Unit
MORE! Self Storage
Bolingbroke Way
Bristol
BS34 6FE
United Kingdom

VAASTU does not operate a walk-in shop or trade counter at this location. Customers are not permitted to enter the storage areas.

Customer Collections

Collection is available only after:

1. An order has been placed and confirmed.

2. Payment has been successfully completed.

3. VAASTU has notified the customer that the parcel is ready.

4. The collection date